Genius Groove
Fees and Refund Policy

1. Course Fees

The applicable course fee, registration fee, instalment schedule, course duration, and any additional charges will be communicated before enrolment.

Students should confirm the total payable amount and payment terms before completing registration.

2. Payment Options

Depending on the programme and the institute's approval, students may be offered:

• Full payment before the course begins.
• Payment in approved instalments.
• Other payment arrangements confirmed in writing by the institute.

Any instalment arrangement must clearly state the amount payable and the applicable due dates.

3. Payment Confirmation

Genius Groove will provide an appropriate receipt or payment confirmation for payments received. Students should retain these records and report any discrepancies to the administration team.

4. Refund Requests

Refund requests must be submitted through the official contact channel, with the student's name, registered contact details, course name, payment details, and reason for the request.

5. Student-Initiated Cancellation

If a student decides not to continue with a course, the student should notify Genius Groove in writing as early as possible.

The amount, if any, refundable will be determined under the cancellation and refund terms disclosed before enrolment. The institute will not impose deductions or restrictions that are unlawful or inconsistent with applicable consumer protection requirements.

6. Illness or Personal Circumstances

Students who cannot attend classes because of illness, relocation, employment, family circumstances, or other personal reasons should contact the institute promptly.

Where appropriate, the institute may consider a batch transfer, deferred admission, make-up sessions, or another reasonable arrangement, subject to availability and the agreed course terms.

A refund request will be assessed under the applicable policy; illness or absence alone does not automatically determine the outcome.

7. Changes or Cancellation by Genius Groove

If Genius Groove cancels a course, cannot deliver a material part of the agreed training, or makes a significant change that the student does not accept, the institute will communicate the available options.

Depending on the circumstances and applicable law, these may include a replacement batch, an alternative arrangement accepted by the student, or a refund for the undelivered services.

8. Refund Processing

Once a refund is approved, it will be processed within the applicable legal timeframe or the timeframe communicated to the student, whichever requirement is stricter.

Where practicable, refunds will be made through the original payment method or another mutually agreed lawful method.

The student may be asked to provide reasonable information needed to verify the original payment and process the refund securely.

9. Non-Refundable Charges

Any registration fee, administrative charge, or other amount described as non-refundable must be clearly disclosed before payment and must be lawful and reasonable in the circumstances.

A non-refundable label does not override a student's statutory rights or prevent a refund where required by law.

10. Contact for Refund Requests

Refund and payment-related requests should be sent through the official Genius Groove contact details published at https://www.geniusgroove.in/.

Students should retain the request reference and relevant payment proof for follow-up.